How We Work
Choose Your Engagement Model
Different projects require different levels of expertise, capacity and delivery responsibility. We structure engagements around your objectives, team and operational needs.
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Who is responsible for what
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| Area | Consulting & Advisory | Resource Augmentation | Project Delivery | Managed Services |
|---|---|---|---|---|
| Day-to-day management | Ruvalio manages the advisory work | Client directs the professionals’ work | Ruvalio manages the team and plan | Ruvalio runs the service day to day |
| Technical decisions | Client decides, informed by our recommendations | Client | Ruvalio, within agreed scope and client governance | Shared: routine by Ruvalio, significant changes approved by the client |
| Deliverables | Ruvalio: assessments, designs, roadmaps | Client; professionals contribute under client direction | Ruvalio, as defined in the agreed scope | Ruvalio, as defined in the service scope |
| Outcomes | Client owns implementation outcomes | Client owns project outcomes | Shared: Ruvalio for agreed deliverables, client for business acceptance | Shared: Ruvalio for the agreed service, client for priorities |
| Commercial model | Scoped advisory engagement | Contract-based, daily-rate or time-and-materials | Fixed-scope milestones or governed time-and-materials | Service arrangements, retainers or scoped support |
Engagements can evolve: an advisory assessment may lead to a delivery project, followed by managed support, with specialist resources added where your team needs capacity. Each stage is agreed separately.